Interested to know more about the roles? You can call us on 01332 300 926 to speak to a member of the team.
Careers
If you would like to apply and would like to speak to a member of the team, please reach out to us on 01332 300 926. Alternatively, please use the contact form at the bottom of this page.
Do not contact us if you are a sales/recruitment agency. Thank you.
Allways Forktruck Services LTD prides itself on great service, providing both preventative maintenance and reactive response to keep their customer’s operations running smoothly.
Our ever-growing fleet of hire trucks, including Multi-Directional; Side-Loader, and traditional Counter-Balance trucks from a wide range of manufacturers are made up of LPG, Diesel and Electric units.
About the Role – Receptionist / Office Administrator
We are continuing to expand our team and are looking to recruit an Office Administrator to cover a varied number of duties.
The ideal candidate will have a good administrative background, strong customer-focused skills and a can-do attitude.
The role will include the following duties:
- In most instances, be the first point of contact for customers.
- Logging of customer breakdowns and service requests that come in by Email and Phone Calls.
- Processing of job sheets; liaising with our parts and service departments to keep customers up and running.
You will be joining a small office team whose focus is to maintain the high levels of service our customers have come to expect. You will play an integral part of the team, carrying out the day-to-day administrative tasks to keep things flowing. You will be responding to customer enquiries; collating information; keeping company systems up-to-date, and ensuring our engineering team workloads are planned and managed.
You will be required to have:
- Previous experience in a customer service orientated field.
- Excellent attention to detail.
- Ability to work under pressure.
- Ability to work independently and as part of a team.
Employee Benefits
- Attendance bonus scheme
- 20 Days holiday plus bank holidays
- Pension scheme
- Work uniform
- Personal training & development
About the Role – Service / Planner Administrator
We are continuing to expand our team and are looking to recruit a Service / Planner Administrator. The ideal candidate will have a good administrative background and a strong customer-focused “can-do attitude”.
The role will include the following duties but not limited to:
- Logging of customer breakdowns and service requests that come in by Email and our phone system.
- Processing of job sheets, liaising with other departments including parts and service to keep customers up and running.
- Planning / Scheduling of active; due jobs, and calls.
- Prioritise jobs based on locations and engineers skill sets.
- Preparation of quotations for new and existing customers.
- Involvement in Transport planning.
You will be required to have:
- Excellent attention to detail.
- Ability to work under pressure
- Ability to work independently and as part of a team.
- Experience in the use of Microsoft Office applications – primarily Outlook and Excel.
Employee Benefits
- Attendance bonus scheme
- 20 Days holiday plus bank holidays
- Pension scheme
- Work uniform and PPE
- Personal training & development
About the Role – Mobile Service Engineer
Competitive salary dependant on your skill and experience.
We are continuing to expand our team and are looking to recruit a Forklift Truck Mobile Service Engineer.
The ideal candidate will have a good understanding and previous experience in the service; fault-finding, and repairing of forklift trucks. However previous experience in similar fields such as agricultural machinery would be suitable.
You will be required to have:
- Full UK Driving License – Happy to travel to customer sites throughout the UK.
- Have experience with material handling equipment; both mechanical and electrical.
- (Experience on Side-Loaders and Multi-Directional trucks would be an advantage, but product training will be given as required)
- Must be well organised, have good communication skills, with the ability to work on their own initiative.
- Develop and maintain customer relationships.
- Ability to liaise with parts, service and customer service staff within the business to give our customers the best possible service.
Desirable (but not essential)
- LOLER/PUWER Thorough Examination qualified.
Employee Benefits
- Company Van and Mobile Phone
- Attendance bonus scheme
- 20 Days holiday plus bank holidays
- Pension scheme
- Work uniform and PPE
- Personal training & development
About the Role – Workshop Engineer
Competitive salary dependant on your skill and experience.
We are continuing to expand our team and are looking to recruit a Workshop based Forklift Engineer.
The ideal candidate will have a good understanding and previous experience in the service; fault-finding, and repairing of forklift trucks. However previous experience in similar fields such as agricultural machinery would be suitable.
Being workshop based, this role will be very varied; from routine servicing of trucks; fault-finding; repairing of trucks, to being involved in complete overhauls.
You will be required to have:
- Experience with material handling equipment, with an emphasis on having a background in plant or vehicle fitting for mechanical and electrical trucks. Product training will be provided.
- Must be methodical and well organised.
- Have the ability to work on their own initiative and be part of a team.
- Ability to liaise with parts, service and customer service staff within the business to give our customers the best possible service.
Desirable (but not essential)
- LOLER/PUWER Thorough Examination qualified.
- Experience of working with Engines
- Past Experience of Welding or Welding qualifications.
Employee Benefits
- Attendance bonus scheme
- 20 Days holiday plus bank holidays
- Pension scheme
- Work uniform and PPE
- Personal training & development
